On seven/19/2013 I flew through American Airways from Columbus Ohio to Las Vegas Nevada. We experienced a layover in Dallas Tx, at your Fort Really worth airport. I'd the worst experience I have ever had with the American Airways Associates there and Once i named consumer service they were no help either. Very first, one particular of your Reps despatched us to the wrong gate; I needed to inquire a consultant where by our flight can be departing from because a gate variety was not on my boarding pass. We went towards the gate instructed and have been sent to the wrong gate, given that we ended up at the wrong gate we didn't hear our departing flight details producing us to overlook our flight. We went to the counter asking for a standing of our flight because we had heard almost nothing, a person AA attendant with the station was not ready to look something up for the reason that she was typing or undertaking something else. I discussed to her that it was vital due to the fact we could miss out on our flight. She didn’t care. Even though there was a protracted line of individuals ready to talk to the only AA rep readily available. I waited in line for as long as I could, I then observed an AA agent going for walks by and I finished her for help, she mentioned there was nothing she could do and sent us to a different AA desk. We went to that desk and we ended up advised our plane was suitable there outside on the point of get off Which they'd not let's on the airplane simply because when they known as the AA Reps about the plane and ask them to look ahead to us it helps make Most people crazy?
I was to tell you of my not so nice expericences together with your airline, and requesting a refund of my flight. To begin with I had been suppose being on the 7:55am flight from Gulftport,MS.
on oct,21 I had been returning dwelling from dallas tx to Greensboro n.c. on fligt aa3071 even though on my assigned seat a cockaroach was within the entrance seat before me the person sitting close to me noticed it to we known as the fligt atendent and would not occur untell several calls for her awareness the brot a person to come Verify an just mentioned its Alright and left we had to experience each of the way dwelling thinking exactly where that cockaroach was and have been did it go it had been an incredibly discusting journey but needed to choose it again home .
I had been thrilled to get to the 3 million mile level on American Airways also to be awarded a Technique Wide upgrade. Though my partner and I've a getaway trip booked on American to Frankfort, Germany in April, I decided I would want to use our Improve and possess A further trip excursion to London. This was not planned, but as a result of upgrade we decided to have a further journey.
27th Oct. I flew from Chicago to Manchester on AA54. You employed a B757 which was thoroughly unsuitable for a 7 hr journey. The seats spec/recline/legroom had been what I'd expect on a vacation constitution or commuter flight of 1 hour. On top of that, the reading light did not perform and other than the film there was no channel open up for songs.
I not too long ago had a flight cancelled by American Airways and stood inside a line for forty five minutes to acquire rebooked on Yet another flight. I used to be stunned to determine the gate brokers did not Have a very watch in the accessible USAIR flights.
We have been on AA 1517 from Miami to Roatan 02/13/sixteen and 02/fourteen/16 & The flight was struggling to land in Roatan and diverted to Belize. I am acquainted ample with flying to learn the Captain produced the suitable connect with as well as the diversion was weather conditions similar. On landing in Belize we have been informed by the Captain there was a warning light on an motor that necessary to be tackled, the portion was accessible in Belize. The end result was a clear mechanical hold off. We deplaned and were being instructed we might get meals and drink. After in excess of an hour we had not been fed and also a bit later on we got a sandwich and bottled water after which informed we could board.
my grand mother have a flight from Ecuador 2/eighteen/16 (stop in Miami)in route to new York,when she was waiting around for getting her luggage what a shock she received!!her baggage was broken and any individual inside of steal some good which was inside,also the zipper was violated(damaged)she misplaced in products that she bring it to my spouse and children with the cost about $350 when she informed what comes about in AA counter in JFK NY they made available to replaced her completely new luggage having an employed and aged one that looks like they pick up within the garbage!!.also they explained that to restore takes about four months!
You should refund by complete fare such as the extra $twenty I paid for Everything you reported was gonna be additional room.
i bought a ticket #TMRYPL on jan 1 2016 departing bflo ny to melbourne, fla, i was unable to utilize the ticket and experienced dr. note to confirm when making contact with just one of one's brokers i was instructed nevertheless the credit history is fo r130.
Seeking to improve a reservation date for the last 3 times/nights. Each individual agent We now have gotten has possibly transferred us out of our simply call producing A different hours hold out or has hung up on our call.
So, Here are a few matter’s I've noticed that I will Be aware below, and take into consideration it my own instructional venting because they do not serve the customer properly in the least with regards to this:
Flight 686 dec 26 2015 My partner & i had been explained to the incorrect transfer terminal gate in charlotte on plane gonna freeport as opposed to nassau. I went to flight attendant powering counter to explain flight. He checked out me humorous After i mentioned nassau smirked under no circumstances checked out my ticket to clarify Location This flight was an hour delayed so there was no hurry.
I are traveling with American Airlines for many years now and am now extremely stunned in a latest incidence. I had just gotten see it here again from trip to learn that my suitcase was lacking. American Airlines advised me I used to be speculated to get it back the following day, still I only received it two times later on and located that my suitcase were ripped open and destroyed.